If the time ever comes when your Apple® product needs service or repair, our trained service professionals are ready to assist you. Our staff of Apple Certified Technicians service warranty and non-warranty computers both on-site and in-store. We perform Mac Pro® repair, iMac® repair, MacBook® repair, MacBook Pro® repair, Mac® mini repair, and other major Mac repair services.

iOS Restore                                                   $29

Total reinstallation of any iOS device

Diagnosis                                              $79

This will determine what is wrong with your machine and be applied to the cost of the repair

Data Transfer                                               $149

Transfer of all data from one machine to the another machine

Software Service                                        $129

This includes OS reinstalls, software updates and malware removal.

Data Recovery Attempt                         $199

Recovery attempt from a failing machine - no guarantee on actual data recovery

What to expect

When bringing your device in to Megabyte for a repair, the process can be different depending on your type of device and issue. If you are having issues with your device, bring it by anytime, there is no appointment needed. We do not require an appointment to check your device in for diagnosing. If you have a Mac, we will mostly likely need to check it in for a certified Mac Technician to diagnose. The diagnosing process for a Mac can take 24-48 business hours or more. If you have an iPhone or other iOS device, we should be able to diagnose the device for you up front and quote a price and turnaround time. Typically the turnaround time for a Mac is 3-5 business days, and for an iOS device it is 5-7 business days.

Same day iPhone repairs

The only repairs we require appointments for are same day iPhone repairs. This repair is usually a battery replacement or a display replacement, anything else will most likely need to be mailed in to Apple to fix. If you believe your iPhone needs a battery or display replacement, please call our store at (479) 715-6342 to book an appointment. The repair will take up to 2 hours to complete. Please make sure to back up the data on your device before bringing it in, and make sure you know the passcode and Apple ID password to the device. Here is a quick video with some tips on what to do before bringing your device in for service.

AppleCare Protection Plan

MegaByte Computer Center highly recommends AppleCare® Protection Plan for all Macs. All Apple devices come with one year of hardware support (parts and labor) and 90 days of phone tech support through Apple. AppleCare® Protection Plan provides an additional two years (total of three years) hardware support. It also provides three years of telephone technical support from Apple Support. To check if your device is still eligible, click here.

Data Backup

We cannot stress enough the value of data backups.  Apple has provided the Time Machine® back up software as part of the Mac OS since 10.5 Leopard.  We carry a full line of  Lacie back up drives for use with any Mac desktop or laptop computer. Another alternative to the Time Machine® backup, is through a service called Backblaze. For $5 a month, this service will allow you to back your computer up to the cloud. To get started, click here.