If the time ever comes when your Apple® product needs service or repair, our trained service professionals are ready to assist you. Our staff of Apple Certified Technicians service warranty and non-warranty computers both on-site and in-store. We perform Mac Pro® repair, iMac® repair, MacBook® repair, MacBook Pro® repair, Mac® mini repair, and other major Mac repair services.

Specific Service Pricing (Including iOS Devices and AppleCare+)

What to expect

When bringing your device in to Megabyte for a repair, the process can be different depending on your type of device and issue. If you are having issues with your device, bring it by anytime, there is no appointment needed. We do not require an appointment to check your device in for diagnosing. If you have a Mac, we will mostly likely need to check it in for a certified Mac Technician to diagnose. The diagnosing process for a Mac can take 24-48 business hours or more. If you have an iPhone or other iOS device, we should be able to diagnose the device for you up front and quote a price and turnaround time. Typically the turnaround time for a Mac is 3-5 business days, and for an iOS device it is 5-7 business days.

Same day iPhone repairs

The only repairs we require appointments for are same day iPhone repairs. This repair is usually a battery replacement or a display replacement, anything else will most likely need to be mailed in to Apple to fix. If you believe your iPhone needs a battery or display replacement, please call our store at (479) 715-6342 to book an appointment. The repair will take up to 2 hours to complete. Please make sure to back up the data on your device before bringing it in, and make sure you know the passcode and Apple ID password to the device. Here is a quick video with some tips on what to do before bringing your device in for service.

AppleCare Protection Plan

MegaByte Computer Center highly recommends AppleCare® Protection Plan for all Macs. All Apple devices come with one year of hardware support (parts and labor) and 90 days of phone tech support through Apple. AppleCare® Protection Plan provides an additional two years (total of three years) hardware support. It also provides three years of telephone technical support from Apple Support. To check if your device is still eligible, click here.

Data Backup

We cannot stress enough the value of data backups.  Apple has provided the Time Machine® back up software as part of the Mac OS since 10.5 Leopard.  We carry a full line of  Lacie back up drives for use with any Mac desktop or laptop computer. Another alternative to the Time Machine® backup, is through a service called Backblaze. For $5 a month, this service will allow you to back your computer up to the cloud. To get started, click here.

One on one classes

Whether you are new to Apple® products and wondering how to operate your new device, or you are familiar with Apple products, we have a class for you.  Whatever you need help with, we’ve got your back. By filling out the form below, we can get you scheduled for a one on one session that’s tailored to meet your specific needs for just $99/hr!

We make your technology work. Call or email for more information and quotes.

• Desktop Support

• Network Administration eg: user creation, passwords etc

• Desktop Hardware Configuration and Deployment

• Hardware, Operation System and Application Troubleshooting

• Remote Desktop Phone Assistance

• Security Solutions – Software (anti-virus, spy-ware, firewall & spam)

• Security Solutions – Hardware

• Server Maintenance and Log Verificaton

• Server Troubleshooting

• Design, Configuration and Installation of Server Systems.

• Deployment, Configuration and Upgrading of Server Based Applications

• Design and Deployment – LAN, WAN, VPN

• Thin Client Solutions Remote Access Solutions

• Backup Solutions

• Disaster Recovery Planning and Business Continuity Planning

• Project Consultancy

• Network Management

• Email management and hosting

• Virtual server management

• Equipment Procurement and configuration

• Megabyte Computer Center offers Office 365, Skype for Business Online deployment services and certified hardware. Take advantage of the new Cloud PBX, PSTN Conferencing, PSTN Calling and Skype Meeting Broadcast services.

• Off Site Back Ups

• Email

• File Sharing

• Spam Filtering

• Website

• Storage

• Data Services

• Ecommerce